Sector consultation

Our partnerships with universities

In our initial exploratory meetings with universities, we immediately received great encouragement and enthusiasm. They all felt that the premise for Enlitened had as much potential as we felt it did, and all of these universities agreed to be our development partners.

Working in collaboration with our development partners, we carried out a wealth of research with students and university staff, built the first version of Enlitened and carried out three small-scale pilots in early 2019. We are now rolling out at scale in all three universities, and adding two further UK institutions for the 2019/20 academic year.


Our advisory board

We are proud to be supported by our Advisory Board of Deputy and Pro Vice Chancellors and other senior leaders, and by our university development partners.

Mary Curnock Cook, OBE

Advisory Board Chair, Former CEO of UCAS and HE Advisor

John de Pury

Assistant Director of Policy, Universities UK

Professor Anthony Smith

Vice-Provost (Education and Student Affairs), University College London (UCL)

Professor Kelly Coate

Pro Vice Chancellor (Education and Student Experience), University of Sussex

Professor Tim Quine

Deputy Vice Chancellor, University of Exeter

Professor Peter Francis

Deputy Vice Chancellor, Northumbria University

Professor Jon Scott

Former Pro Vice Chancellor (Student Experience), University of Leicester

Professor Richard Harvey

Professor (Computer Science) and Academic Director of Admissions and Internationalisation, University of East Anglia (UEA)

Will Archer

Founder of i-Graduate, creator of the renowned Student Barometer

Our research advisory board

We have now begun assembling a research advisory board, and engaging with our development partner academics to ensure we build globally significant research insights froorm the significant new student engagement and wellbeing data we will have access to.

Broader consultation

From the outset, we’ve consulted widely across the sector, to ensure that we build the strongest possible product. We have received very useful content, advice, support and encouragement from; mental health charities (such as Papyrus and Student Minds), sector bodies including Universities UK and Guild HE, a number of teams across Office for Students, SMARTEN (the student mental health research network), NUS, and parents of students who have taken their own lives.

Student-centric, research-driven approach

As you would expect from an organisation who has been running the UK’s largest student website for nearly 20 years, we have also consulted widely with students throughout the development process. Here are some of the ways we strive to ensure that we build a product that really delivers value to students:

  • Discussion forum consultation
  • Online card-sorting on student motivations
  • Focus groups using our TSR Insights research division
  • Telephone interviews using our TSR Insights research division
  • On campus workshops on detailed functionality
  • Constant user testing in our usability labs
  • Data driven analytics and optimisation
  • A/B testing on communications and app functionality

The opportunity ahead

We – and many others – believe Enlitened has the potential to profoundly improve student engagement and wellbeing.

With the support of students, student unions and universities, we have the chance to significantly impact many young lives over the years ahead.

We will continue to consult widely to ensure we add the most value possible and encourage you to contact us if you have views that you think we need to hear.

  • “The Student Room team have spent 18 years supporting students online. We hope that their Enlitened programme can help future generations of students have the best possible university experience and we are happy to be exploring ways in which Student Minds and The Student Room can work together in the future.”

    Rosie Tressler OBE
    CEO, Student Minds

  • “As Enlitened rolls out across the whole university, I am convinced it will be genuinely transformative. It gives us a leap forward in proactive approachable support for students, transforms conversation with our student community, and is a major shift in the timeliness and detail of the data we have to improve the whole student experience.”

    Dr Jon Sharp
    Director of Student Services,
    University of East Anglia

  • “It can be difficult trying to measure student satisfaction with email questionnaires. This new approach is great because it’s instant and constantly being updated. Between us, the student union and university we can work to address issues in real-time.”

    Welfare, Community & Diversity Officer –
    Student Union University of East Anglia

  • “Enlitened’s diligent, evidence-led approach and speed of development have been great to witness. Our students have very much enjoyed engaging with Enlitened, and the wellbeing data generated as a result have the potential to be genuinely transformative. The future of student engagement is emerging, and we are excited to be part of it.”

    Professor Kelly Coate
    Pro Vice Chancellor (Education and Students), University of Sussex